How It Works

By Feb 08, 2016
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WE ONLY COLLECT DERMATOLOGY REVENUE AND OUR APPROACH IS UNIQUE. WE ASK YOUR PATIENTS HOW WE CAN HELP THEM. THEN WE EDUCATE PATIENTS ABOUT THEIR INSURANCE AND THE DERMATOLOGY PROCEDURE. WE TYPICALLY RECOVER 5% MORE THAN A TRADITIONAL COLLECTION AGENCY, WHICH IS ONLY POSSIBLE WHEN YOU HAVE CONNECTIVITY TO MAJOR INSURANCE PROVIDERS.

  

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ADDITIONAL SERVICES

  • Patient Communication
  • Automated Reminders
  • Coding Verification
  • Patient Satisfaction Surveys
  • Appointment Scheduling
  • Denials Management
  • Financial Counseling
  • Claim Submission
  • Bill Follow-up
  • Point of Sale Procedures
  • Patient Pay Collection
  • Eligibility Assistance
  • Clinical Appeals

 

HOW WE SERVICE YOUR ACCOUNTS

Working with DermaCollect is painless. These are the steps to set-up your account and give your patient the attention they need:

 

1. Agreement is signed and contingency fee is established

2. You can send non-performing accounts by email, online, or we interface your software systems to create seamless connectivity

3. A single Customer Service Advocate is assigned to your account and will understand your specific needs

4. Letters are sent to patients informing them of their financial obligation

5. Friendly reminder calls are made to understand each patient's unique account. Information is gathered and right party payor is confirmed

6. If a self-pay balance is confirmed, we will ask for payment-in-full

7. When the patient does not have the ability to pay-in-full we will provide payment plan options based on the balance of account

8. If the patient cannot be located we will use skip-tracing to find them

9. When a patient don't respond to account after 60 days of effort, we send the account a major Credit Bureau

10. If the patient confirms it is an insurance dispute, we will confirm with their provider and communicate with the patient until the account is resolved

11. In the unique case where the patient has the ability to pay and choses not to resolve the account we will confirm assets and file a legal claim

 

 

REVENUE FOLLOW-UP

EARLY-OUT PROGRAM

  • Flat Fee & Custom Programs
  • 24 Hour Online/Phone Patient Payment Center
  • Phone Models are Tailored for Radiology Accounts
  • We Provide Policies or Conform to Your Needs
  • Insurance Follow-up
  • Patient Education
  • We Can Contact Patients in Your Company’s Name

 

REVENUE COLLECTION

DAY 60+ COLLECTION SERVICE

  • We Connect Insurance, Healthcare and Dermatology Providers with Patients
  • Connectivity with Zotech, McKesson, Imagine and many others
  • Send Demand Letters
  • Patient Friendly Calls & Payment Negotiations
  • Insurance Follow-up
  • Skip tracing to Locate lost Patients
  • Credit Reporting
  • Arbitration & Litigation
  • Payment Plan Management

 

 

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DermaCollect

Ashley Bennett, Founder and Owner

Website: www.dermacollect.com
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